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Vision Direct review: Contact lenses, eye drops and more

packs of Dailies contact lenses delivered from Vision Direct

Vision Direct review: An online contact lens retailer

Vision Direct is a highly rated online contact lens retailer based in the U.K. While the company no longer ships orders to the U.S., it continues to offer fast and affordable shipping throughout the U.K. and around the world. 

What does Vision Direct sell?

Vision Direct focuses on selling contact lenses, contact lens solutions, eye drops and other eye care products. 

Vision Direct sells an array of contacts including colored contacts, daily disposables, weeklies, multifocal contacts and toric lenses for astigmatism. Types and brands of contact lenses sold include:

In addition to contact lenses, Vision Direct sells multi-purpose contact solution for cleaning and storage. They also sell saline solution and eye drops. Contact solutions they sell include: 

  • Biotrue Multi-Purpose Solution

  • Opti-Free Express

  • Renu MultiPlus Multipurpose Solution

SEE RELATED: The best contact lens solutions

Is Vision Direct authentic?

Vision Direct is a legitimate seller of brand-name contact lenses, contact lens solutions and eye drops. The company has a high 4.8-star rating on Trustpilot.com. Customers give Vision Direct high marks for fast shipping, good customer service and competitive prices. 

Vision Direct is owned by EssilorLuxottica, one of the largest vision companies in the world. EssilorLuxottica has a portfolio of brands that includes eyewear brands, lens technologies, and direct-to-consumer sales of glasses and contact lenses.

How do I get a Vision Direct promo code or coupon?

You can find a Vision Direct promo code, coupon or discount offer on the vouchers page of the company’s website. You may use one coupon code per order.

Examples of recent Vision Direct deals offered include:

  • Free trials for different brands of contacts

  • 10% off your first Vision Direct contact lens order

If you want to stay informed about new Vision Direct promo codes and coupon offers, you can sign up for the Vision Direct email newsletter. You can also learn about deals by following Vision Direct on Instagram or Twitter.

How does Vision Direct shipping work?

For the most up-to-date shipping information, please visit Vision Direct’s Delivery Information page. Please note that Vision Direct does not ship to the United States.

Vision Direct return policy

Vision Direct offers free returns for a year on any lenses unopened in their original packaging. You can return lenses for any reason, including a change of prescription.

The company offers free return shipping for U.K. customers only. International customers must pay the cost of return shipping. 

After Vision Direct receives your return, they will process a refund to the original payment method. It usually takes about five business days to get your money back.

Vision Direct pros and cons

It’s always a good idea to read reviews, look at company policies and scour the fine print before buying contact lenses or eyewear from an online seller. 

Some pros of buying contact lenses from Vision Direct:

  • 365-day return guarantee on contacts

  • High customer review ratings

  • Discount codes and coupons are offered regularly

  • 55 million contact lenses in stock

Some cons of buying contact lenses from Vision Direct:

  • Shipping is not available for U.S. customers 

  • Free mailing labels to recycle lenses and packaging are only offered to U.K. customers

See your eye doctor for a contact lens exam

If you need new contact lenses, see your eye doctor for a comprehensive eye exam and contact lens fitting. If it’s been a while since you’ve changed contact brands, you may want to try a different kind of contacts. 

Your eye doctor may be able to give you a trial pair of contacts to help you find the right brand for your eyes. Once you’ve got your prescription, you may consider ordering contacts online from Vision Direct or another online contact lens seller.

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