The impact of social media on eye contact

young man and woman looking at their cell phones


Does social media affect eye contact?

Some experts believe that social media use and constant digital engagement have led to a noticeable decline in eye contact, especially among younger users. As people interact more through words on a screen, their eye contact skills may fade. This can impact how they connect in person.

Eye contact is a key part of communication that helps people express empathy and strengthen emotional connections. It plays a critical role in how people understand each other while still thinking for themselves, which keeps the conversation clear and moving forward. 

Today’s top social media platforms change how people share ideas. While digital tools have benefits, using them too much can harm offline skills. This includes missing out on the face-to-face communication that relies on eye contact and nonverbal cues.

The role of social media in modern communication

Platforms such as TikTok, Instagram, Facebook, LinkedIn and Twitter are central to how people communicate and engage with one another today. But this rise in digital communication has reduced many opportunities for people to participate in face-to-face interaction.

Online vs. offline communication

In-person communication helps build stronger connections. You can read body language, see a person’s eyes and hear their tone of voice. Online interactions, on the other hand, come with some key challenges:

  • Limited nonverbal communication – It’s harder to read body language and tone, which can lead to misunderstandings.
  • Easier to stay anonymous – People may say things they wouldn’t in person, sometimes leading to rude or harmful behavior.
  • Larger networks can feel less meaningful – As online networks grow, the time spent on each connection can shrink. This can weaken bonds and reduce overall satisfaction. 
  • Information spreads very quickly – Misinformation and harmful content can go viral before being fact-checked.

These differences can make online interaction feel less personal. It can also make them more prone to miscommunication and disconnection.

Is virtual eye contact effective?

Yes, virtual eye contact can be effective during live video calls on platforms like FaceTime and Zoom. It has the potential to create a sense of connection and a positive response between participants. 

Real-time interaction on a video call feels more engaging than watching a recorded video or chatting through a messaging app. However, virtual eye contact may not fully replicate the emotional and physiological effects of in-person eye contact. 

AI eye contact

Making virtual eye contact during a video call can be quite tricky. If you look at the camera to make eye contact, the other person looks at you on their screen to meet your gaze. But that means they’re no longer looking at the camera, making eye contact with you. 

This is where some AI software programs are stepping in. You can now get a special AI eye contact filter that works in real time to adjust your gaze during video calls. This means you can look at the person talking on your screen, but it will appear that you are looking directly into the camera. This should create the sense of a shared gaze for you and anyone else on the video call.

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Benefits and challenges of face-to-face communication

Face-to-face communication goes beyond spoken words. It helps build emotional connections and stronger social bonds. These are often tougher to form through online platforms. 

Pros of communicating in person

Some benefits of in-person interactions are non-verbal cues, such as:

  • Eye contact 
  • Body language
  • Gestures
  • Facial expressions 
  • Tone of voice and pitch 

These signals help close the emotional gap. They create more meaningful interactions than what often happens on social media.

Cons of speaking face to face 

Body language is a key part of communication, but it can sometimes be misread. A person might see a posture or expression meant to show confidence as disinterest or discomfort. When nonverbal cues don't match what is being said, it can create confusion and weaken trust. 

Learning to read and change body language can cut down on confusion. This skill also boosts face-to-face communication skills. 

Social media and your mental health

Using social media comes with its own set of risks and benefits. On the plus side, it opens up a world of opportunities for connection and support. Finding a community of peers online can lead to a sense of belonging and in some cases, help reduce stress.

But social media may also be associated with mental health struggles, especially in cases of excessive use. Sometimes, people experiencing those negative effects may make less eye contact with others. For example:

  • Social anxiety – Limited eye contact is a common behavior in people with social anxiety. It often stems from fear of negative evaluation or discomfort in social judgment. 
  • Depression – Depression can make you feel less motivated to connect with others. This can lead to trouble maintaining eye contact. Reduced eye contact may contribute to social difficulties because it limits meaningful connection.
  • Low self-esteem – People with low self-esteem often find it hard to maintain eye contact. It can make them feel uneasy or pressured. On the other hand, holding calm and steady eye contact can signal self-confidence and help put others at ease.

The constant need to be on social media can also lead to an increase in “phubbing” or “phone snubbing” behavior. In other words, instead of making eye contact while interacting with the people around you, you’re solely focused on your phone. 

Strategies to improve eye contact in the digital age

If making eye contact feels tough or awkward, try these simple tips to improve over time:

  • Start by meeting their eyes – Prior to speaking, make eye contact to show that you are engaged and ready to communicate.
  • Aim for a consistent rhythm – Try to hold eye contact about 50% of the time when you’re speaking. Increase that to around 70% when you’re listening.
  • Briefly hold their gaze – Once you meet someone’s eyes, keep your focus for a few seconds before glancing away.
  • Redirect your eyes with intention – Quick or downward glances can come across as uncertain or even guilty. When you look away, do so by looking side to side. It can seem more natural and relaxed.
  • Stay engaged while listening – Keep a calm, interested look while watching the speaker. This shows you’re curious and paying attention.

One important note: Some cultures view eye contact differently than others. If you feel like your eye contact is coming across negatively, you might be going against cultural norms without realizing it. 

Balance your social media and real-world interactions

Spending time online can help you connect and share ideas with other people. But too much screen time may start to cut into your real-life interactions. It can also put unnecessary strain on your eyes if the glare bothers you or if you don’t blink enough. 

Here are some tips to help limit your screen time and prevent excess social media use:

  • Follow the 20-20-20 rule – Every 20 minutes, give your eyes a break by looking at something 20 feet away for at least 20 seconds.
  • Use apps to limit screen time – Certain apps allow you to set use limits or reminders to help manage your social media use.
  • Decrease time spent on the internet – Try to avoid doom scrolling during downtime. Turn off your phone during offline activities like reading or talking with others. If you stop multitasking, you can be more present in the moment.
  • Engage in offline communication – Prioritize spending time with your friends in real life. Practice making eye contact with them and using other important social skills. 

It's important to balance time spent online with time spent in person. This can help your social well-being and protect your eye health. Making small daily changes can help you build better relationships, enhance your communication skills and cut down on screen fatigue. 

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